Sending Your Documents to Us

Your documents are important so we always recommend that customers use a guaranteed or secure delivery method when sending documents to our office. Royal Mail offer special delivery whilst other UK courier firms will offer a next day or ‘signed for’ delivery option. If you choose normal first class post please remember that you cannot track missing documents and there is no insurance. First class post can take several days to arrive.

Returning your documents to you

When we return documents we recommend clients choose one of our courier deliveries. At the time of ordering you can select from the following option for return delivery.

  • UK First Class Post – Royal Mail should deliver your documents within 2-3 working days. This may not be suitable for urgent orders and there is no tracking available with this option.
  • UK Courier – Items sent via our UK courier service will be delivered the next working day after dispatch.
  • Airmail – International airmail takes typically 5-10 working days within Europe and approximately 2-4 weeks outside of Europe. This is not recommended for urgent orders.
  • DHL – DHL is the fastest and most secure delivery option available for international shipments. Most deliveries are completed in just 1-2 working days to most locations.

*The delivery times quoted are estimates. Actual delivery times may vary depending on access to remote areas, the location of the address, regional differences in public holidays and unforeseen delays. We do not run the postal services and couriers.