We have been recently been advised by Royal Mail that planned strike action will cause disruption to postal services in the near future. The Communication Workers Union (CWU) will be striking on the following details –

Friday 26 August 2022
Wednesday 31 August 2022
Thursday 8 September 2022
Friday 30 September 2022
Saturday 1 October 2022
Thursday 13th October 2022
Thursday 20th October 2022
Tuesday 25th October 2022
Wednesday 2nd November 2022
Thursday 3rd November 2022
Friday 4th November 2022
Tuesday 8th November 2022
Wednesday 9th November 2022
Thursday 10th November 2022
Monday 28th November 2022

Further dates have also been announced by the CWU for functional strike action which impacts parts of their operation on the following:

Processing, Distribution, International, Collections, Admin: 3rd, 9th, 15th, 24th November and 1st December 2022
Delivery: 4th, 10th, 16th, 25th November and 2nd December 2022
Network: 2nd, 8th, 14th, 23rd, 30th November 2022
Many members of the CWU are responsible for the collection, sorting and delivery of parcels and letters throughout the UK.

This will have a direct impact on the processing times for some of our services as we are reliant on Royal Mail to receive and return orders in many cases. We do have contingency plans in place and will make every effort to return completed orders using a private courier firm if you have purchased our UK next day courier return delivery option as part of your order. Items being returned by first class post will be delayed on the dates above as Royal Mail will not be collecting these items from us on these days.

When sending your order to us we recommend using a tracked service where possible and a courier if you are sending on a date affected by the strikes. If it is convenient you are welcome to hand deliver your documents to our office in Coventry directly. If you decide to send items to us using Royal Mail on, or close to, a strike date please allow more time for us to receive your delivery.

We understand that delays with orders can be frustrating and we will be working to minimise disruption to our services in any reasonable way we can. However, the strike action is unfortunately outside of our control. We thank you for your patience during this period.